Empowering Oral Surgeons with Specialized RCM Solutions
Lumos RCM is dedicated to optimizing revenue cycles with expert-driven RCM solutions. Our team ensures accuracy, efficiency, and compliance while improving cash flow.
With a data-driven approach and personalized support, we help healthcare providers streamline financial operations and maximize outcomes.
Our Commitment to Excellence
Our Commitment to
Excellence
At Lumos RCM, we bring decades of Revenue Cycle Management expertise to help healthcare providers optimize financial performance with precision and efficiency.
Our team is HIPAA vigilant, ensuring strict compliance, data security, and patient confidentiality at every step. We provide dedicated support and full visibility into your revenue cycle, so you’re always in control.
Our experience spans various PM and EHR systems, allowing us to seamlessly integrate with your existing workflows. Whether you’re a small practice or a large healthcare organization, we tailor our solutions to fit your needs. With a comprehensive onboarding process designed to ensure a smooth, error-free transition, Lumos RCM is your trusted partner in revenue cycle success.
HIPAA Compliance
At Lumos RCM, the privacy and security of patient health information (PHI) are foundational to our operations. As a trusted medical billing and revenue cycle management (RCM) partner, we adhere to the strictest standards under HIPAA and the HITECH Act.
We’ve implemented a multi-layered compliance program that combines technical, administrative, and physical safeguards to ensure PHI is always protected from data entry to secure transmission and storage.
HIPAA Compliance
Technical Safeguards
Our technology infrastructure is designed with end-to-end security measures to protect the confidentiality, integrity and availability of all health information we process.
- Encrypted Data Storage and Transmission
- Secure Authentication and Access Control
- Network and Firewall Security
- Endpoint and Device Security
- Secure Cloud Infrastructure
- Data Backup and Disaster Recovery
- Data Loss Prevention
- Audit Logging and Monitoring
Administrative Safeguards
We enforce strict organizational policies and procedures to maintain compliance and accountability across all levels.
- HIPAA and Security Awareness Training
- Incident Reporting and Response Plan
- Risk Analysis and Management
- Access Control and Authorization Management
- Policy and Procedure Governance
- Vendor and Business Associate Management
- Internal Audits and Compliance Reviews
Physical Safeguards
Physical access controls are designed to prevent unauthorized access to systems, devices and physical records.
- Controlled Office Access
- Workstation and Device Protection
- Secure Disposal of Media and Equipment
Auditing and Continuous Improvement
We maintain a culture of ongoing compliance and continuous improvement through regular audits and reviews.
- IT Security Control Audits
- Privacy and Compliance Audits
- Continuous Monitoring and Improvement
Frequently Asked Questions
Have questions about our RCM services? Explore our FAQs for quick answers.
If you need more help, contact our team — we’re happy to assist!
How can my practice benefit from Lumos RCM?
Lumos streamlines the entire RCM process, from authorizations to billing to collections. Your practice will experience reduced denials, increased and faster reimbursement, and visibility into your revenue cycle. This results in improved operational efficiencies and steady cash flow.
Who will work on my practice's revenue cycle?
Every practice is designated a dedicated account executive and RCM team and those relationships begin during the onboarding process.
Do you work with my current practice management system?
Lumos is PMS-agnostic and has experience with most practice management systems, ensuring a seamless integration with your existing workflows.
Can your services be customized?
Yes, we appreciate that every practice is different and our suite of services are fully customizable. We work with you to find the best solution for your practice.
How long does it take to process claims and do you handle claim rejections and denials?
We maintain a strict 48-hour turnaround time for claims to be billed from the date of service. Our team works proactively to identify and address denials and rejections, minimizing lost revenue and collection delays.
Will I stay informed on RCM performance?
Yes, we provide daily, weekly and monthly reports with key performance indicators that provide full transparency on our performance.
What is your fee structure?
Our fees are dependent on the scope of services provided. We charge a percentage of net collections and believe this reflects the partnership and our advocacy of your practice’s financial performance.
Are you HIPAA compliant?
We strictly follow HIPAA guidelines with secure data encryption, audits, and continuous staff training to protect all patient information.
How do I get in touch with Lumos RCM?
Reaching out is simple and easy. You can fill out the form on our Contact Us page or reach out directly via email. We will schedule a consulation and begin working with your team to create a tailored plan for your revenue cycle.
What Our Clients Have to Say
We’re ready to support you every step of the way
Have RCM questions or need support? Reach out today and let’s enhance your practice’s financial performance together.