Privacy Policy

Lumos RCM (“we,” or “us,” or “your”) operates the website https://www.lumosrcm.com/ (the “Site”) and may operate other websites. This privacy policy (“Policy”) describes how we collect, use, and share information of users of the Site. We are committed to ensure your privacy and in this policy we refer to you as “User”, “Customer”, “You”, or “Your”.

Information We Collect

The type of information collected depends on how you interact with Lumos RCM and the services you use. We collect information from and about you in various ways including information you provide directly, information automatically collected and information from third-party sources.

• Information You Provide to Us:
  1. We collect name, email address, phone number, practice name, state headquarters, current practice management system and any additional messages when you fill out and submit a form on the Site.
  2. We collect information that you provide when you request information or submit inquiries to our email.

• Information Automatically Collected:
  1. Through the use of analytics we may collect information about your use of the Site including IP address, browser type, device information and website interaction data.
  2. We may log information using cookies. Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server and contains information that may uniquely identify your device. We use cookies to identify and track visitors and website interaction.
  3. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly without them.

• Information From Third-Party Sources:
  1. We may collect information about you from other third-party sources such as analytics tools.

How We Use the Information We Collect

• Services: To operate, provide, maintain and improve our Site, products and services.
• Support: To provide customer support and respond to your questions.
• Operations: To operate our business, improve internal operations and secure our systems.
• Development: To analyze Site trends and usage to improve our services and Site.

How We Share Your Information

• Consent: We may share personal information with your consent.
• Third-Party Sources: We may share information with third-party vendors such as analytics who assist in operating our website and perform services on our behalf.
• Legal Compliance: We may share information to comply with legal and regulatory requests.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale, we may share or transfer your information to the involved parties.

Your Rights & Choices

• You can access or update your personal information by contacting us.
• You can opt out of certain communications by contacting us.
• You may request that we delete your personal information by contacting us.
• You can adjust your browser or device settings to control cookie and tracking preferences.

Changes to the Privacy Policy

• We may periodically make changes to the Policy. If any changes are made to the Policy, we will update the “Last Updated” date at the top of the page.

Contact Information:

Please reach out with any comments or questions about the Policy. You can contact us at:

Lumos RCM
Email: info@lumosrcm.com